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Speeding Up Your iMac

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  Photo by Mike Lau from 深圳, 中國 , via Wikimedia Commons You love your old iMac but it just doesn’t have that “zip” it once had. Modern, complex software puts more demands on your computer than it did when you got it, and it feels sluggish. You’ve read articles and tried advice on speeding it up, but nothing has done much good. Well if your iMac model has a hard drive instead of a solid state drive in it, that may be the bottleneck causing the problem. But there’s a low cost solution to getting its “zip” back.  The iMac took technology out of the beige plastic box it was trapped in and changed the entire industry. It showed that devices can be aesthetically pleasing, more simple and less intimidating. iMacs made the computer a companion instead of just a tool, and I often hear Mac users talk about their Macs as if they are talking about an old friend. The first iMac shipped with a 4 gigabyte hard drive and 32 megabytes of memory, which could be upgraded to 128. The current iMac...

Understanding the Key Elements of an IT Issue Prevention Solution

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Photo by Glenn Carstens-Peters on Unsplash We live in a data driven world, the volume and value of which continues to steadily rise. It’s now measured in zettabytes—that’s a one with twenty-one zeros after it—and valued in the trillions of dollars every year. The average data breach costs over three million dollars and can take months or even years to detect, resulting in a loss of reputation and trust that is incalculable. Another risk is ransomware attacks, which deny you access to your data. This type of attack has seen a dramatic increase recently. In 2020, over three hundred million of these attacks cost businesses worldwide around twenty billion dollars. For many types of organizations these days the combination of their human capital and data are the most valuable, sometimes even the only real, assets a company has. Protection of and access to that data within their organization is paramount not only to their success, but their very survival. These growing, real threats cannot ...

Understanding the Art of Troubleshooting

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Photo by Science in HD on Unsplash Research shows that workers lose an average of more than 20 minutes per day as a result of IT issues. This adds up to over two weeks per year! Those numbers are likely much higher with individuals and organizations without access to proper IT support, and small organizations are affected the most. This statistic alone makes a pretty solid case for organizations’ need for a proper, effective, comprehensive IT support solution, and that’s not even considering security issues, which can damage reputation and cost money in lost business. A solid issue prevention solution involving proper backup, virus protection and system administration, which I’ll be talking about in a future blog , is the best way to avoid issues. However, issues will come up with all IT systems no matter how well managed. For this reason one of the key responsibilities of IT support is, indeed, troubleshooting issues or problems that occur with our computers or the devices that we al...