Putting AI Agents to Work: How BMS Runs Its MDM with an Agent Team, and How Your Organization Can Too
π️Podcast: Building AI Agent Teams Don't forget to subscribe π A while back I caught myself doing something I never expected to do: handing out work to a team that isn't on any payroll. Each morning I check in on the BMS MDM project, see what my agents posted to the shared board overnight, and decide what needs my attention. It feels less like using software and more like running a small staff. Here is how that came about. At Benchmark Service (BMS), I built BMS MDM, a device management platform for Apple fleets. Keeping a platform like that healthy takes a lot of steady, repetitive work, and a single AI chat window was not the right tool for it. It lost context, blurred priorities, and had me explaining the same things over and over. So I tried something different: an AI agent team. How the Team Works An agent is an AI assistant with one defined role. A team is several of them coordinating through a shared task board. One agent posts what it has done and what should happen...